Onnet office closed on Wednesday 11/12/2013

Tuesday, December 10, 2013


Onnet is observing tomorrow as a public holiday for celebration of the Sultan of Selangor’s Birthday. Our office will be closed and phone support unavailable on Wed 11/12/2013. However, our helpdesk team will continue to be on standby 24x7 and ready to assist you in any matter related to our services. For technical assistance please submit your request via our online portal...

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Happy Deepavali and Awal Muharram

Friday, November 1, 2013


Dear all, It is the festive season again and thank you for your support over the year. We would like to take this opportunity to wish all our Hindu friends a happy Deepavali and all our Muslim friends a joyous Awal Muharram. Our office will be closed in observation of the above holidays from Monday 04/11/2013 to Tuesday 05/11/2013 For support request 24x7 please submit it via our online...

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Emergency Scheduled Service Maintenance

Wednesday, September 12, 2012


Dear Our Valued Clients, We would like to inform that due to our recent service interruption inccident, we will be carrying out an emergency service maintenance. The maintenance is necessary to ensure all clients' data remains in healthy condition. All customers with hosting account in the following server will be affected: Hostname : host-6005.onnet.my IP Address : 183.81.166.85...

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Emergency Server Maintainance : host-6005.onnet.my

Tuesday, September 11, 2012


Service has been fully available - - Onnet Suport Team Our engineer has bring up the service. Howeve, it's expected for client to have a slow connection to the server for the moment. -- Onnet Support Team We are currently having one non-responding server as below : Hostname : host-6005.onnet.my IP : 183.81.166.85 Our...

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Emergency Server Maintainance - host-6001.onnet.my

Wednesday, July 4, 2012


Date : 4/7/2012 Time : 00.30 Maintainance Completed Best Regards --Technical Team, Onnet Hosting, CARI Internet Sdn. Bhd       Date: 3/7/2012 Time : 00:00am Maintainance Impact 183.81.166.81 Details : Our technical team is doing some receovery. Please bear with us at the moment. Best Regards --Technical Team, Onnet Hosting, CARI Internet Sdn. Bhd

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Scheduled Security Update

Monday, May 14, 2012


Dear our valued clients. We would like to announce that there will be a scheduled security update on upcoming month with following details : Date : 23th June, 2012 Time : 00:30 - 18:30 Host Affected : host-6001.onnet.my IP Address : 183.81.166.81 Maintainance/updates details : 1. Upgrading PHP version to the most latest cPanel supported version - 5.3 2. Security...

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Upcoming Data Center Maintenance Work

Monday, February 13, 2012


Dear Valued Customer, Please take note that there will be 2 planned maintenances to be conducted by AIMS Data Centre affecting the power distribution as we were informed this morning. Server shutdown not required but intermittent network disruption, however, are expected over the course the maintenance work. We will monitor the situation and inform you...

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DataCenter Migration Exercise (Completed)

Thursday, November 24, 2011


Date : 28th November, 2011 Datecenter migration exercise has been completed. Should you have any enquiry/difficulties. Email our technical team at support@onnet.com.my Best Regards, Onnet Technical Support Team ...................................... Technical Support Department   Date : 27th November 2011 Time :  06:00 AM Sunday to 06.00 Monday GMT +8 Duration of...

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Password strength Policy

Tuesday, November 8, 2011


Dear out valued client, Due to spamming activities that caused by weak password by users, we have enforce to set the password strength must be at least 30 for all email address (which contain number and alphabet)   Thanks and Regards   - Onnet Support Team -




Network connection issue at CBJ2 data center

Sunday, September 18, 2011


IDC Network Connection Restored - 05:35pm If you are facing any difficulties referring to this incident, please don't hesitate to contact our helpdesk. email : support [at] onnet.com.my Phone : 03-7880 1358 --Onnet Support Team--   Dear valuable customers, Our monitoring system indicated a network access problem at CBJ2 data center around 4:25pm. We have contacted...

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