Old plan discontinued

Wednesday, October 7, 2015


Dear valued customer, As a customer of Onnet, we want to sincerely thank you for choosing us as a team to host your business e-mails and website. Like you, we know that a stable platform is one of the critical success factors in business communication. We are writing to you today to announce that we'll retire the old hosting plan to ensure that we can continuously serve you and your...

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Incident Report - Network Interruption - 2015-07-07

Tuesday, July 7, 2015


Incident Background Today's incident inherit the same effect of what happened on last Friday . Monitoring suggest incident happened approximately on 10:55AM. Summary There is some inteference happened on the switch which caused by one of the virtualization cluster. it's causing a redirect internal loop and confuse the routing table to the switch ending up with unreachable access to our...

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Incident Report - Network Interruption

Friday, July 3, 2015


Root Cause The issue with connectiivity happened today is due to one of our dedicated server subscriber which has installed some sort of software in their server which causing looping of network and jammed up our switches. Impact of the incident The incident affecting all our customers who're hosted in our network. All communication from & to the servers hosted in our hosting...

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Virtual Office Subscription will be discontinue by September 2015

Monday, June 1, 2015


Dear Customer, We are sorry to inform you that we are shutting down our virtual office service on September 15, 2015. We are re-indexing our focus on hosting solution. All virtual office subscription will be no longer available by September 15th, 2015 and all new order will no longer be process by immediate effect. What need to be done from your end? You might need to...

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Ready To Serve You 24x7

Wednesday, January 8, 2014


Need help? No problem! We are here 24x7 ready to assist you. Just submit your support request here and one of our friendly engineers or client service representatives will attend to your request very soon.




Merry Christmas and Happy New Year

Tuesday, December 24, 2013


The year 2013 is drawing to a close and a whole new 2014 is just around the corner. In this festive season, on behalf of the entire Onnet team, we would like to wish everyone a joyful time ahead. In conjunction with the upcoming holidays, Onnet office will be closed on the following days: Christmas Day, Wednesday 25/12/2013 New Year Day, Wednesday  1/1/2014   For support...

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Onnet office closed on Wednesday 11/12/2013

Tuesday, December 10, 2013


Onnet is observing tomorrow as a public holiday for celebration of the Sultan of Selangor’s Birthday. Our office will be closed and phone support unavailable on Wed 11/12/2013. However, our helpdesk team will continue to be on standby 24x7 and ready to assist you in any matter related to our services. For technical assistance please submit your request via our online portal...

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Happy Deepavali and Awal Muharram

Friday, November 1, 2013


Dear all, It is the festive season again and thank you for your support over the year. We would like to take this opportunity to wish all our Hindu friends a happy Deepavali and all our Muslim friends a joyous Awal Muharram. Our office will be closed in observation of the above holidays from Monday 04/11/2013 to Tuesday 05/11/2013 For support request 24x7 please submit it via our online...

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Emergency Scheduled Service Maintenance

Wednesday, September 12, 2012


Dear Our Valued Clients, We would like to inform that due to our recent service interruption inccident, we will be carrying out an emergency service maintenance. The maintenance is necessary to ensure all clients' data remains in healthy condition. All customers with hosting account in the following server will be affected: Hostname : host-6005.onnet.my IP Address : 183.81.166.85...

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Emergency Server Maintainance : host-6005.onnet.my

Tuesday, September 11, 2012


Service has been fully available - - Onnet Suport Team Our engineer has bring up the service. Howeve, it's expected for client to have a slow connection to the server for the moment. -- Onnet Support Team We are currently having one non-responding server as below : Hostname : host-6005.onnet.my IP : 183.81.166.85 Our...

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