cPanel Price Increase Notice

Friday, July 19, 2019


Dear Customers, For the past 22 years (since CARI.net hosting), Onnet is a fan and supporter to cPanel Inc. A control panel software which enabling hundreds and thousands of our customer's domain. cPanel is evolving and we've trust in cPanel  and offer cPanel as our main platform of control panel hosting all the while. However, on June 27th, cPanel Inc announced changes and revised...

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Datacenter Expansion and Network Re-Structuring

Monday, December 18, 2017


Dear Customer, In order to serve you better. Kindly note there'll be a network re-partitioning which require customers IP changed from 103.17.208.xx block to 103.17.211.xx block. This will affect all our customer accordingly. For customer who subscribed cloud, dedicated server and co-location service, will be e-mailed personally and informed on their new IP address accordingly....

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ISP Forcing on SSL Implementation

Thursday, November 10, 2016


v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Alif Azman Alif Azman 24 399 2016-11-01T01:03:00Z 2016-11-01T07:42:00Z 1 189 1079 8 2 1266 15.00 false false...

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Planned maintainence - Infrastructure Upgrade

Thursday, March 31, 2016


Dear our valued clients, As part of our continue effort to improve customer experience, we are upgrading our servers to serve you better. The latest infrastructure upgrade involve memory upgrading to 192GB RAM to each server. Scheduled Maintenance Timeline: April, 03 12:30AM - 07:30AM Summary of Scheduled Maintenance 1. Impact Level: High 2. Services Impacted: All customer...

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Network Issue Rectified

Monday, March 21, 2016


Dear our valued customers, Kindly be informed the network issue affecting subnet 103.17.208.0/24 has been rectified. Do submit a ticket at https://clientcare.on.net.my/submitticket.php?step=2&deptid=2 if you continue to experience connectivity issue to the servers in the above IP range. We're sorry for any inconvenience caused. Service Operation Center Onnet Solutions Sdn Bhd

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Network routing issue to 103.17.208.XX range of IP

Monday, March 21, 2016


Dear our valued customers, We're currently experiencing issue with network routing on our 103.17.208.xx subnet range. Customers who're hosted on that range of IP will encounter intermittent access. Our network engineers are currently working in resolving this issue. We're sorry for the inconvenience. Service Operation Center Onnet Solutions Sdn. Bhd

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Pre-maintenance preparation - 5th January, 2016 9PM

Tuesday, January 5, 2016


Dear customers, As we've informed earlier, AIMS datacenter will conduct a major maintainence operation on one of their UPS on: Start Date : 9th January 2016, 0001hrs End Date Time :  10th January 2016 , 0001hrs Therefore, we're preparing a preparation on affected floor which host our's and client's servers to minimize the effect of the power down on upcoming Friday. There might...

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Urgent Datacenter (AIMS) Emergency Power Maintenance on 9th January 2016

Sunday, January 3, 2016


Dear Our Valued Customer, AIMS Datacenter will conduct an emergency power maintenance on one of the UPS as per date and time below :   Start Date : 9th January 2016, 0001hrs End Date Time :  10th January 2016 , 0001hrs During the maintenance, we will have our Datacenter Engineer standby onsite to monitor all equipment physically. This e-mail is to notify possible temporary...

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Changes of phone number

Wednesday, November 11, 2015


Dear our valued customers, We would like to inform that we'll officially change our phone number to the following: Kuala Lumpur  : +603-7453 6900 Penang             : +604 - 684 6900 Above numbers is to replace our current number (+603-7880 0887 and +603-7880 1358) with immediate effect. The two phone number will be discontinue anytime. We would like to thank you...

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Old plan discontinued

Wednesday, October 7, 2015


Dear valued customer, As a customer of Onnet, we want to sincerely thank you for choosing us as a team to host your business e-mails and website. Like you, we know that a stable platform is one of the critical success factors in business communication. We are writing to you today to announce that we'll retire the old hosting plan to ensure that we can continuously serve you and your...

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