Monday, February 26, 2024
Dear Valued Customer, We hope this email finds you well. We are writing to inform you of an upcoming change in the pricing of .MY domains, including .my, .com.my, .net.my, .org.my, .biz.my, .edu.my, and .gov.my. As of 1st March 2024, MYNIC, the official registry for .MY domains, will be implementing a price increase for domain registrations and renewals. Due to this change imposed by...
Monday, February 26, 2024
Dear Valued Customer, Greetings from Onnet Solutions. In compliance with Malaysia's fiscal announcement, we wish to inform you that there will be an adjustment to the Sales & Service Tax (SST) rate from 6% to 8% , effective 1st March 2024 . More info here . Please be advised that, effective 1st March 2024, all invoices from Onnet Solutions Sdn Bhd will be automatically...
Tuesday, October 25, 2022
Dear Customer, We regret to inform you that we experienced a hardware failure on 21st October 2022. This affects one of our shared hosting cluster. The incident took place on 21st October 2022 at 5:12 PM. Our engineers has done the disaster recovery restoration immediately, and the restoration was completed the next day on 22 October 2022, around 1:00 PM. There is an expected one day...
Wednesday, November 11, 2020
Dear Valued Customers, We would like to inform you that Onnet recently has implemented changes in the renewal policy and procedure for all our services. To give you better service and to reduce the renewal processing time, we have implemented an improved process for service renewal. Effective immediately, Onnet would be no longer processing advance renewal. Therefore, Onnet encourage...
Friday, February 7, 2020
Dear Customer, We would like to inform that we'll be having short emergency planned maintenance tonight on 11PM. This involve one of our shared hosting platform with IP ending .173 You're receiving this notice due to you're hosted on top of this particular host. There'll be downtime period estimated in within 40 - 60 minutes timeframe. We shall update customer once the maintenance has...
Friday, July 19, 2019
Dear Customers, For the past 22 years (since CARI.net hosting), Onnet is a fan and supporter to cPanel Inc. A control panel software which enabling hundreds and thousands of our customer's domain. cPanel is evolving and we've trust in cPanel and offer cPanel as our main platform of control panel hosting all the while. However, on June 27th, cPanel Inc announced changes and revised...
Monday, December 18, 2017
Dear Customer, In order to serve you better. Kindly note there'll be a network re-partitioning which require customers IP changed from 103.17.208.xx block to 103.17.211.xx block. This will affect all our customer accordingly. For customer who subscribed cloud, dedicated server and co-location service, will be e-mailed personally and informed on their new IP address accordingly....
Thursday, November 10, 2016
v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Alif Azman Alif Azman 24 399 2016-11-01T01:03:00Z 2016-11-01T07:42:00Z 1 189 1079 8 2 1266 15.00 false false...
Thursday, March 31, 2016
Dear our valued clients, As part of our continue effort to improve customer experience, we are upgrading our servers to serve you better. The latest infrastructure upgrade involve memory upgrading to 192GB RAM to each server. Scheduled Maintenance Timeline: April, 03 12:30AM - 07:30AM Summary of Scheduled Maintenance 1. Impact Level: High 2. Services Impacted: All customer...
Monday, March 21, 2016
Dear our valued customers, Kindly be informed the network issue affecting subnet 103.17.208.0/24 has been rectified. Do submit a ticket at https://clientcare.on.net.my/submitticket.php?step=2&deptid=2 if you continue to experience connectivity issue to the servers in the above IP range. We're sorry for any inconvenience caused. Service Operation Center Onnet Solutions Sdn Bhd
